Custom Integrations

Service overview

Your Shopify store is one part of a larger operation. We design and build integrations that keep products, inventory, orders, and customer data synchronized between Shopify and your ERP, CRM, 3PL, and marketing stack.

Integrations are built for reliability: idempotent webhook handling, error queues, logging, and alerting so failures are visible before they affect customers. Whether you need middleware, a private app, or an extension of an existing connector, we focus on maintainable architecture and clear ownership.

Common problems we solve

• Inventory counts in Shopify do not match the warehouse or ERP system.
• Orders require manual re-entry into fulfillment, accounting, or CRM tools.
• Marketing platforms receive incomplete or stale product and customer data.
• Existing integration scripts break silently and cause fulfillment delays.
• Multiple vendors and sales channels need a single source of truth for stock and pricing.

What we deliver

• Integration architecture document mapping data flows, systems, and failure modes.
• Bidirectional or event-driven sync for products, inventory, orders, and customers.
• Webhook processors with retry logic, dead-letter queues, and admin alerting.
• ERP connectors for NetSuite, SAP, Microsoft Dynamics, and custom back-office systems.
• CRM and marketing feeds for Klaviyo, HubSpot, Salesforce, and ad platforms.
• 3PL and fulfillment integrations for shipping labels, tracking, and returns.
• Middleware or serverless services for transformation, validation, and scheduling.
• Monitoring dashboards, runbooks, and documentation for your operations team.

Technology

Typical timeline

A single-system integration (e.g., Shopify ↔ ERP for orders and inventory) typically takes 6–10 weeks including discovery, staging tests, and production rollout. Multi-system integrations with custom middleware may take 10–16 weeks.